Frequently Asked Questions about AET Tactical Gear

With more than 16 years of expertise, we are a leading manufacturer and supplier specializing in the design and production of tactical gear.

Our extensive product range includes but is not limited to, tactical backpacks, vests, duffle bags, gun bags, belts, MOLLE pouches, and apparel. We are committed to creating products of unparalleled quality that exceed our customers’ expectations.

Yes, all our products meet strict safety and quality standards, and are certified by respective authorities.
We hold ISO9001, SEDEX, and BSCI certifications, which reflect our commitment to quality management, ethical practices, and social responsibility.

Absolutely! We offer customization options for bulk orders. Please contact our sales team to discuss your specific requirements and how we can customize our products to meet your needs.

We have two warehouses in the United States.

Los Angeles CA, USA Warehouse:
Company Name: L&Q ARMY, INC
Contact Name: Kevin
Contact Email:[email protected]
Contact Number:+1-909 203 1361
Addr:1601 S. Cucamonga Avenue, Ontario, CA 91761

Houston TX, Sewing Facility:
Contact Name: Aaron
Contact Email: [email protected]
Contact Number:+1-832-999-4597
Addr:4755 Alpine Drive, Suite 125, Stafford, TX77477, USA

The minimum order quantity varies depending on the product, usually at least 200pcs. Please contact our sales team for specific details.

Please contact our sales team via email or phone. We are here to help you through the ordering process.

First, please let us know your requirements so we can understand your needs. Second, we will provide a quote based on your specifications or our recommendations. Third, upon your approval of the artwork, please make a deposit to confirm your order officially. Fourth, once production is complete and shipment is arranged, we kindly request the payment of the balance.

We accept several payment methods including bank transfers, credit cards, and electronic payment platforms. Please contact us for more detailed information.
Accepted Payment Types: T/T, L/C, D/P, D/A, MoneyGram, Credit Card, Check, PayPal, Western Union, Cash, and Escrow.

Yes, we ship internationally. Shipping costs and times vary depending on the destination and order size. Please contact us for a shipping quote and estimated delivery time.

We typically ship by sea, air, or express. Shipping times are approximately 20-30 days by sea, 5-7 days by air, and 3-5 days by express.
Accepted Delivery Terms: FOB, CFR, CIF, EXW, DDP, and Express Delivery.

By always providing a pre-production sample before initiating mass production, followed by three rigorous rounds of inspection: first during the semi-finished stage, then after completion, and finally before packaging.

Stock samples are available within 1 day, custom samples take 7-10 days, and bulk order lead times vary, but they are typically around 45-60 days.

Absolutely, we welcome custom options such as polybags with warning text, gift boxes, or display boxes.

Yes, we offer competitive pricing and discounts for bulk orders. Please contact our sales team for a quote based on your order size.

We accept returns within 30 days of receipt for most products if they are in unused and original condition. Custom orders are subject to specific terms, which can be discussed at the time of ordering.

Yes, our products come with a standard warranty covering defects in material and workmanship. We provide a 6-month after-sales service and support to ensure customer satisfaction and product reliability. Please note that warranty specifics, including length and terms, may vary by product. For detailed information, please contact our support team.

For any other questions or further assistance, please do not hesitate to contact our customer service team. We’re here to ensure that your experience with our tactical gear is exceptional.

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